ZOSI 8CH POE Video Surveillance Kit 4K 8MP 5MP Super HD Outdoor IP Cameras AI Starlight Night Vision CCTV Security Camera System

Question 2: How to get the 4K 8.0MP/5.0MP resolution:

(1) Please make sure that your TV monitor is 4K/5MP or better than 4K/5MP resolution, and connect the NVR to your TV monitor.

(2) Setup the system, and go to Main Menu- Set up-Basic to change the "Video Output" to "3840 * 2160"(or 2952*1944) manually.

Question 3: Why can't I hear audio when watching live on NVR?

1. The NVR can transmit audio only when the monitor/TV is connected via HDMI cable, otherwise the monitor/TV will have no sound output.

2. Click the right mouse button -Go to Main Menu- Set up - Click the audio, you can adjust the volume and select the channel to play the audio.